VIGILIX vs. General-Purpose RMM
Purpose-built beats bolted-on. Every time.
NinjaOne, Kaseya, and Datto were built to monitor everything for everyone. That is the problem. POS hardware fails differently than a laptop. Payment terminals drop off store wifi mid-shift. Kitchen displays get power-cycled during service. PIN pads carry PCI requirements that no general-purpose RMM was ever audited against.
VIGILIX was designed for POS from day one and it is the only platform in the category that has actually passed PCI-DSS review to prove it.
| VIGILIX | NinjaOne | Kaseya | Datto | Atera | |
|---|---|---|---|---|---|
| Built for | POS exclusively | Any endpoint, any industry | Any endpoint, MSP-focused | Any endpoint, MSP-focused | Any endpoint, small-shop MSPs |
| PCI-DSS certified★ | |||||
| POS-specific monitors | Hundreds, pre-built for POS hardware and software | Generic endpoint health checks | Generic endpoint health checks | Generic endpoint health checks | Generic endpoint health checks |
| Remote access model | No open ports, MFA required, resellable to end customer | General remote access tools | General remote access tools | General remote access tools | General remote access tools |
| Compliance burden on you | Built in audits are straightforward | You build your own compliance program on top | You build your own compliance program on top | You build your own compliance program on top | You build your own compliance program on top |
| Vertical expertise | 20+ years exclusively in POS | Broad IT generalist | Broad IT generalist, legacy on-prem roots | Broad IT generalist, backup-heavy | Broad IT generalist, budget-tier |
| Who it is actually for | POS VARs, ISVs, and multi-location retail and restaurant IT | Enterprise IT and general MSPs | Legacy MSPs, larger shops | MSPs prioritizing backup and BCDR | Small MSPs, price-sensitive |
★ Core differentiator. Verify all claims before use in sales materials.
Ready to see the difference?
The only PCI-certified RMM built for point-of-sale. 20+ years. Proven.