There Are Two Types of Service: Awesome & None.
"VIGILIX is a huge part of our AWESOME."
- Multi-Million Dollar VIGILIX POS Reseller
We are the only PCI certified, remote monitoring and management (RMM) platform built specifically for point-of-sale. For over 15 years, our remote management platform has delivered unprecedented visibility and proactive support, enabling our partners to thrive at remotely supporting their customer’s point-of-sale environments.
The rise in pricing transparency has created extreme market competition, and Anything-As-A-Service is the new norm. With the modern onslaught of new solutions, cybersecurity threats, and competitive threats, how do you secure your business, safeguard your customer relationships, and become the POS value-added reseller (VAR) of the future? The answer lies in strengthening your Monthly Recurring Profit (MRP) streams and making sure that your service and support organization cares for your customers with white gloves and the highest level of proactive support on the market: VIGILIX.
VIGILIX provides its partners with unprecedented visibility into their customer network, enabling them to proactively understand how to better serve their customers. Vigilix partners set the gold standard for service and support while also taking advantage of profitable recurring revenue streams. We are much more than RMM for POS service and support organizations. We act as a guide for your organization, sharing wisdom from nearly two decades of providing exceptional care for our customers.
When you partner with VIGILIX, you benefit from greater efficiency, increased profitability, stickier relationships with your customers, and a partner that is just as focused on the POS market as you.
"We consider VIGILIX a strategic partner for our business. They provide us a way to respond proactively to customer issues even before customers know they have one, saving us both time and money. Essentially VIGILIX allows us and our customers to focus on what we do best, and it's worth every penny. In short, VIGILIX has become indispensable to our secure customer service and support infrastructure."
"VIGILIX is a lightweight, intuitive and secure Remote Monitoring and Management platform for POS systems. VIGILIX is a great partner, providing us what we need, when we need it. As an example, VIGILIX sends extensive event data that, once fed into a business intelligence engine, provides unprecedented data and analysis to solve significant issues and enables us to achieve benchmark POS system stability. To say that VIGILIX is a valued part of our team is an understatement."
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