Stop The Customer Support Bleeding
If you develop POS Solutions and you provide support to your users or resellers, Vigilix gives you the tools to reduce your service delivery cost and generate new recurring revenue.
Most POS Solution vendors include some type of support package as part of the initial solution sale. But what if you could deliver value-added support services that you could charge for? And what if you had a way to monitor usage of your applications and feed that data to your sales team to grow the account?
Vigilix is the premier provider of remote monitoring and management tools for Independent Software Vendors (ISVs). Unlike other remote monitoring companies, we built all of our tools to be PCI-compliant. That means your support team can monitor your application running on your users’ networks, gain access and control over the system, and even remotely back-up key application data — all within the mandated security guidelines.